eGovernment for Development - Case Studies By Category Since 2001

Success and Failure in eGovernment Projects

Change Topic

In the Case Studies section:

Case Studies - Categorised: Since 2001

Categories

Outcome
Reform
Sector
Region

Outcome

Category	eGov4Dev Cases	Other Cases
Total Failure	A Land Licensing and Planning System for Beira City, Mozambique Failed Electronic Voter Registration in Uganda The National Data Bank Project: An Expensive Lesson for Bangladesh (Not) Providing Computers for all South African Civil Servants
Largely Unsuccessful	Problems for a Natural Resource Ministry's Scientific Information System Durban Council's Community Information Link Problems in Computerising the Ministry of Foreign Affairs Challenges to Management Information Systems in Nigerian Universities A Single Personnel Information System for a Southern African Government An Integrated Information System for Defence Force Management in the Middle East
Partial Success/Partial Failure	Village Information Kiosks for the Warana Cooperatives in India Using Information Systems to Support a Social Investment Fund in South America Starting Up the Cameroon Department of Tax's Web Site Integrated Information System for Trade at Douala Autonomous Port SETU: A Citizen Facilitation Centre in India Automating Public Sector Bank Transactions in South Asia Computerised Integration of Two Pension Funds in Southern Africa	Connecting India Village by Village (IICD/infoDev) Control of Transport Fleet and Trips (IICD/infoDev) INFOPLAZAS - Bringing Technology and Knowledge to Everyone (IICD/infoDev)
Largely Successful	Supporting Democracy with ICTs: South Africa's Independent Electoral Commission Automating a Social Security and National Insurance Trust in West Africa A Management Information System and GIS to Support Local Government in Balochistan eProcurement by Brazil's Federal Government eProcurement by Mexico's Federal Government Electronic Birth Registration in Rajshahi, Bangladesh Front-End First: Citizen Payment at FRIENDS Centres in Kerala Pension Payment and Contribution Collection System in the Former USSR Computerising a Central Asian Epidemiology Service	The Agricultural Marketing Information Centre (IICD/infoDev) SEVANA - Towards a Holistic and Human-Centred Approach to E-Governance (IICD/infoDev) Harnessing ICTs for Community Health - The AfriAfya Initiative (IICD/infoDev) Sustainable Development Networking Programme, India - A Success Story (IICD/infoDev) Providing Citizen Services online: E-seva in Andhra Pradesh State of India (IICD/infoDev) Acessa São Paulo Program - Sharing Knowledge for Development (IICD/infoDev) Implementation of the Environmental Information Network Project in Ghana (IICD/infoDev) ICT in Non-Traditional Exports Trade in Ghana (IICD/infoDev) Transition from Disaster to Development through ICT (IICD/infoDev)
Total Success
Too Early To Evaluate	First Steps in Implementation of Pakistan's National Database & Registration Authority Turkey's Local Government Portal, YerelNet The Cameroon Government Web Portal Planning Web-Enabled Services for Citizens in Orissa eShringhla: An Information Kiosk Scheme in South India	SIMEP...Colombians International Cooperation in Real Time (IICD/infoDev)

What do these categories mean?

Reform

Category	eGov4Dev Cases	Other Cases
eAdministration: Cutting process costs; Managing process performance ; Making strategic connections in government ; Creating empowerment	Problems for a Natural Resource Ministry's Scientific Information System First Steps in Implementation of Pakistan's National Database & Registration Authority Using Information Systems to Support a Social Investment Fund in South America Automating a Social Security and National Insurance Trust in West Africa A Management Information System and GIS to Support Local Government in Balochistan Electronic Birth Registration in Rajshahi, Bangladesh Pension Payment and Contribution Collection System in the Former USSR A Land Licensing and Planning System for Beira City, Mozambique Problems in Computerising the Ministry of Foreign Affairs The National Data Bank Project: An Expensive Lesson for Bangladesh Challenges to Management Information Systems in Nigerian Universities Automating Public Sector Bank Transactions in South Asia Computerising a Central Asian Epidemiology Service A Single Personnel Information System for a Southern African Government An Integrated Information System for Defence Force Management in the Middle East	SIMEP...Colombians International Cooperation in Real Time (IICD/infoDev) SEVANA - Towards a Holistic and Human-Centred Approach to E-Governance (IICD/infoDev) Sustainable Development Networking Programme, India - A Success Story (IICD/infoDev) Implementation of the Environmental Information Network Project in Ghana (IICD/infoDev)
eCitizens: Talking to citizens; Listening to citizens	Supporting Democracy with ICTs: South Africa's Independent Electoral Commission The Cameroon Government Web Portal Failed Electronic Voter Registration in Uganda Problems in Computerising the Ministry of Foreign Affairs
eServices: Improving public services	Village Information Kiosks for the Warana Cooperatives in India Starting Up the Cameroon Department of Tax's Web Site Front-End First: Citizen Payment at FRIENDS Centres in Kerala eShringhla: An Information Kiosk Scheme in South India SETU: A Citizen Facilitation Centre in India Computerised Integration of Two Pension Funds in Southern Africa	Providing Citizen Services online: E-seva in Andhra Pradesh State of India (IICD/infoDev) Control of Transport Fleet and Trips (IICD/infoDev)
eSociety: Working better with business; Developing communities; Building partnerships	Turkey's Local Government Portal, YerelNet A Management Information System and GIS to Support Local Government in Balochistan Durban Council's Community Information Link eProcurement by Brazil's Federal Government Integrated Information System for Trade at Douala Autonomous Port eProcurement by Mexico's Federal Government Planning Web-Enabled Services for Citizens in Orissa (Not) Providing Computers for all South African Civil Servants	Connecting India Village by Village (IICD/infoDev) The Agricultural Marketing Information Centre (IICD/infoDev) Harnessing ICTs for Community Health - The AfriAfya Initiative (IICD/infoDev) Acessa São Paulo Program - Sharing Knowledge for Development (IICD/infoDev) ICT Project Brings Hope to the Troubled Solomon Islands (IICD/infoDev) INFOPLAZAS - Bringing Technology and Knowledge to Everyone (IICD/infoDev) ICT in Non-Traditional Exports Trade in Ghana (IICD/infoDev) Transition from Disaster to Development through ICT (IICD/infoDev)

What do these categories mean?

Sector

Category	eGov4Dev Cases	Other Cases
General Services: Public Administration; Prime Minister's/President's Office; Electoral Commission; Data and Statistics; Tax; Procurement; IT Department/Agency; Foreign Affairs	Supporting Democracy with ICTs: South Africa's Independent Electoral Commission First Steps in Implementation of Pakistan's National Database & Registration Authority The Cameroon Government Web Portal Starting Up the Cameroon Department of Tax's Web Site eProcurement by Brazil's Federal Government eProcurement by Mexico's Federal Government Electronic Birth Registration in Rajshahi, Bangladesh Front-End First: Citizen Payment at FRIENDS Centres in Kerala eShringhla: An Information Kiosk Scheme in South India Failed Electronic Voter Registration in Uganda Problems in Computerising the Ministry of Foreign Affairs The National Data Bank Project: An Expensive Lesson for Bangladesh (Not) Providing Computers for all South African Civil Servants A Single Personnel Information System for a Southern African Government	Providing Citizen Services online: E-seva in Andhra Pradesh State of India (IICD/infoDev)
Economic Services: Agriculture; Commerce and Industry; Finance; Mining; Forestry; Livestock and Fisheries; Transport; Communications; Energy; Water Resources; Construction and Public Works; Environment; Science and Technology	Village Information Kiosks for the Warana Cooperatives in India Problems for a Natural Resource Ministry's Scientific Information System Integrated Information System for Trade at Douala Autonomous Port Automating Public Sector Bank Transactions in South Asia	SIMEP...Colombians International Cooperation in Real Time (IICD/infoDev) The Agricultural Marketing Information Centre (IICD/infoDev) Sustainable Development Networking Programme, India - A Success Story (IICD/infoDev) Control of Transport Fleet and Trips (IICD/infoDev) Implementation of the Environmental Information Network Project in Ghana (IICD/infoDev) ICT Project Brings Hope to the Troubled Solomon Islands (IICD/infoDev) INFOPLAZAS - Bringing Technology and Knowledge to Everyone (IICD/infoDev) ICT in Non-Traditional Exports Trade in Ghana (IICD/infoDev)
Social Services: Education and Training; Health; Libraries, Information and Broadcasting; Housing; Culture, Youth and Sports; Local Authorities; Welfare Services; Social Security; Community Development	Village Information Kiosks for the Warana Cooperatives in India Using Information Systems to Support a Social Investment Fund in South America Automating a Social Security and National Insurance Trust in West Africa Turkey's Local Government Portal, YerelNet A Management Information System and GIS to Support Local Government in Balochistan Durban Council's Community Information Link Planning Web-Enabled Services for Citizens in Orissa Pension Payment and Contribution Collection System in the Former USSR A Land Licensing and Planning System for Beira City, Mozambique SETU: A Citizen Facilitation Centre in India Challenges to Management Information Systems in Nigerian Universities Computerising a Central Asian Epidemiology Service Computerised Integration of Two Pension Funds in Southern Africa	Connecting India Village by Village (IICD/infoDev) SEVANA - Towards a Holistic and Human-Centred Approach to E-Governance (IICD/infoDev) Harnessing ICTs for Community Health - The AfriAfya Initiative (IICD/infoDev) Acessa São Paulo Program - Sharing Knowledge for Development (IICD/infoDev) Transition from Disaster to Development through ICT (IICD/infoDev)
Security Services: Policing and Internal Security; Defence	An Integrated Information System for Defence Force Management in the Middle East

What do these categories mean? They are a standard method for dividing up the work of the public sector.

Region

Category	eGov4Dev Cases	Other Cases
Africa: East Africa; Southern Africa; West Africa	Supporting Democracy with ICTs: South Africa's Independent Electoral Commission Problems for a Natural Resource Ministry's Scientific Information System Automating a Social Security and National Insurance Trust in West Africa The Cameroon Government Web Portal Starting Up the Cameroon Department of Tax's Web Site Durban Council's Community Information Link Integrated Information System for Trade at Douala Autonomous Port A Land Licensing and Planning System for Beira City, Mozambique Failed Electronic Voter Registration in Uganda Problems in Computerising the Ministry of Foreign Affairs Challenges to Management Information Systems in Nigerian Universities (Not) Providing Computers for all South African Civil Servants Computerised Integration of Two Pension Funds in Southern Africa A Single Personnel Information System for a Southern African Government	The Agricultural Marketing Information Centre (IICD/infoDev) Harnessing ICTs for Community Health - The AfriAfya Initiative (IICD/infoDev) Implementation of the Environmental Information Network Project in Ghana (IICD/infoDev) ICT in Non-Traditional Exports Trade in Ghana (IICD/infoDev)
South Asia	Village Information Kiosks for the Warana Cooperatives in India First Steps in Implementation of Pakistan's National Database & Registration Authority A Management Information System and GIS to Support Local Government in Balochistan Planning Web-Enabled Services for Citizens in Orissa Electronic Birth Registration in Rajshahi, Bangladesh Front-End First: Citizen Payment at FRIENDS Centres in Kerala eShringhla: An Information Kiosk Scheme in South India SETU: A Citizen Facilitation Centre in India The National Data Bank Project: An Expensive Lesson for Bangladesh Automating Public Sector Bank Transactions in South Asia	Connecting India Village by Village (IICD/infoDev) SEVANA - Towards a Holistic and Human-Centred Approach to E-Governance (IICD/infoDev) Sustainable Development Networking Programme, India - A Success Story (IICD/infoDev) Providing Citizen Services online: E-seva in Andhra Pradesh State of India (IICD/infoDev) Transition from Disaster to Development through ICT (IICD/infoDev)
Asia: Central Asia; Middle East	Computerising a Central Asian Epidemiology Service An Integrated Information System for Defence Force Management in the Middle East
Latin America: Central America; South America	Using Information Systems to Support a Social Investment Fund in South America eProcurement by Brazil's Federal Government eProcurement by Mexico's Federal Government	SIMEP...Colombians International Cooperation in Real Time (IICD/infoDev) Control of Transport Fleet and Trips (IICD/infoDev) Acessa São Paulo Program - Sharing Knowledge for Development (IICD/infoDev) INFOPLAZAS - Bringing Technology and Knowledge to Everyone (IICD/infoDev)
Oceania		ICT Project Brings Hope to the Troubled Solomon Islands (IICD/infoDev)
Eastern Europe	Turkey's Local Government Portal, YerelNet Pension Payment and Contribution Collection System in the Former USSR

What do these categories mean? Get an atlas!

Page Author: Richard Heeks. Last updated on 19 October, 2008.
Please contact richard.heeks@manchester.ac.uk with comments and suggestions.